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Shipping & Returns

Shipping & Returns

We will ship your order UPS ground from our warehouse in Pinellas Park, Florida. Products in stock will normally ship the next business day. Certain products require medical direction or a prescription before they can be shipped. Occasionally items may be on backorder from the manufacturer. You will be notified the next business day if any item is on backorder.

Custom ordered monitors and defibrillators may take two to three weeks depending on the manufacturer.

Please contact us directly if you would like your order expedited.

Your satisfaction is important to us. Non-prescription items may be returned for full purchase price excluding shipping within 30 days if unopened and in the original packaging. Special order items returned may incur a restocking fee. Please contact us at 1-866-777-8555 for a return authorization. By law, prescription items are not returnable.

 

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Copyright 2017 Altra Medical. All Rights Reserved. 9105 Belcher Road, Pinellas Park, FL 33782.
Phone: 727-541-5900, Fax: 727-541-5990
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